1. Shipping Fee Rule: Free Shipping on All Orders

1.1 Please note that we are only able to ship to addresses within the United States at this time. We apologize for any inconvenience.

1.2 Applicable Scope of Free Shipping

All customers placing orders on this independent site enjoy free shipping with no minimum order value, no restrictions on product quantity or weight. No additional conditions are required — shipping fees will be automatically waived when you place an order.

1.3 Special Notes

This policy applies to regular products. For oversized, overweight, or special-category products, we will clearly mark delivery instructions on the product detail page, or our customer service team will contact you in advance. These products still qualify for free shipping, and you will not be required to pay any additional fees.

2. Delivery Coverage

Currently, our delivery service covers all 50 states of the United States, including Alaska and Hawaii. However, remote areas such as some territories (e.g., Puerto Rico, Guam, the U.S. Virgin Islands) and military APO/FPO addresses may have limited delivery options.

2.1 We will notify you of the estimated delivery timeframe via text message or email within 1-2 business days after order payment.

2.2 If delivery is temporarily unavailable, our customer service team will contact you immediately to discuss adjusting the shipping address or processing a refund, ensuring your shopping experience remains unaffected.

3. Order Processing & Delivery Timeframes

Order Processing Time

3.1 Regular Products

After you place and pay for your order successfully, we will complete order verification, product packaging, and shipment within 1-3 business days (excluding weekends and U.S. federal holidays; processing time will be extended accordingly).

3.2 Pre-order/Custom Products

These products will be shipped based on their production cycle. The specific shipping time will be clearly marked on the product detail page. Once shipped, they will follow the regular delivery timeframe.

3.3 Delivery Timeframes

We cooperate with well-known U.S. couriers such as USPS, UPS, and FedEx, and delivery timeframes vary by region:

• Contiguous U.S. (Lower 48 States):
  Major cities (e.g., New York, Los Angeles, Chicago, Houston): 10-14 business days after shipment.
  Suburban and rural areas: 11-15 business days after shipment.
• Alaska & Hawaii: 10-15 business days after shipment (may be extended slightly in extreme weather conditions).
• Remote Areas/Territories: Subject to the estimated timeframe provided by customer service, typically no more than 20 business days.

4. Logistics Information Tracking

4.1 After your order is shipped, we will send you the tracking number and a tracking link via text message or email.

4.2 You can also log in to your account on our independent site, go to the "My Orders" page, and find the "Logistics Information" section in the corresponding order details to view the delivery progress directly.

5. Handling of Abnormal Situations

5.1 Logistics Delays

If the logistics information is not updated beyond the estimated timeframe, or if it shows "In Transit" but has not been delivered for a long time, please contact customer service (see contact information below). We will immediately communicate with the courier to help locate the package and urge delivery.

5.2 Lost/Damaged Packages

• Lost Packages: If the package is confirmed lost, we will provide you with a free reshipment service or process a full refund according to your preference.
• Damaged Packages: If the product is damaged due to transportation, please take photos of the damaged product, the logistics packaging, and the shipping label within 24 hours of receipt, and send them to our customer service email. After verification, we will arrange for reshipment or a refund—you will not bear any additional costs.

5.3 Incorrect Shipping Address

• If you find an error in the shipping address after placing the order, please contact customer service to modify it before the order is shipped.
• If the order has already been shipped, we will do our best to assist you in communicating with the courier to adjust the address. However, this is subject to the courier's confirmation. If the address cannot be modified, the package will be delivered to the original address. In this case, you can contact the courier to refuse delivery. Once the package is returned, we will reship it for you (still with free shipping).

6. After-Sales Consultation

If you have any questions during the shipping process, you can contact us through the Email

We are committed to providing you with efficient and convenient free shipping services. If there are any adjustments to this shipping policy, they will be updated on this page in a timely manner. Thank you for your understanding and support!